BESPOKE VISITING CENTRE
Meet The Team
I have owned dogs for almost 40 years and have experience of dealing with a variety of breeds ranging from Yorkshire Terrier to Great Dane. I have previously owned Cats which include Burmese and Cross Breads. I have also bred Birds, ranging from Dusky Lories to Amazon Parrots and I have kept both Marine and Tropical Fish. I currently jointly own two English Cocker Spaniels with my husband Lee, and one working Cocker Spaniel.
Following my retirement I have embarked upon a complete change of career direction which has been influenced by my passion for dogs and for this reason I set up Kay9Brearley Professional Dog Walking in June 2015.
In preparation for setting up the business, I studied for and obtained two Diplomas (with Distinction) in Professional Dog Walking and Canine Care and First Aid. I further qualified in May 2016 as an Advanced Canine First Aider with ‘1st Aiders Training’ at a course held in Shrewsbury. I am now studying a further Diploma in Solving Dog Behaviour Problems.
I am a member of the International Society of Animal Professionals, and I Fully Insured and Security (DBS) Cleared. I am also a member of the Institute of Advanced Motorists (IAM) providing reassurance to customers that their dogs will be safe in transit.
I have been an experienced Dog Owner for over 40 years and share my wife’s passion for dogs. I have also owned and cared for Cats since setting up the Cat/Small Animal side of the Business.
I am a qualified Advanced Canine First Aider having attended a course with ‘1st Aiders Training’ in May 2016 and am Security (DBS) Cleared. I am also a member of the Institute of Advanced Motorists (IAM).
I have First Aid qualifications that include Cat and Dog Catastrophic Bleed Management.
I am a very experienced Cat Owner. Having owned Cats throughout my life, ranging from Pedigree Siamese to Rescue Cats and everything in between. I have recently retired after a career in local Government and my background in Customer Service ensure that you will receive a high quality, bespoke customer focused service.
I am Fully Insured and Security (DBS) Cleared.
Initially we will meet your and your pet, or pets to discuss your personal needs. We will let you browse our Business Portfolio that includes the Insurance Document and Security Clearance for your reassurance. If your keys are needed to access your home we have a security system in place that we will explain when we meet. This first meeting will include you providing relevant information to make sure your pets enjoy the Kay9 Sitting experience. This can include amongst other things feeding routines, cat litter maintenance and playtime.
We offer the completion of a daily diary following our visits that will include daily written anecdotes of our experiences.
This initial consultation is of course free of charge and if you decide you want to use our services we will request that you complete a Business Service Agreement that includes all of the above details and Veterinary Practice details should they be required.
One Daily Visit – £10.00
Two Daily Visits – £15.00
Kay and Lee Brearley Mobile: 07476 224 970 | Email: email@example.com | Web: www.kay9brearley.co.uk
FAQs FOR CATS AND SMALL ANIMALS
Do you have a Contract or Terms of Business?
Yes, we have a “Conditions of Business – for a dog walking service dog walking agreement”. This document contains the terms that we as the Provider and you as the Customer agree to.
Are you Insured?
Yes we have a full liability insurance with Pet Plan Sanctuary.
Are you Security Checked (DBS)?
Yes we hold a current DBS certificate
When will you visit my Cat?
Our Service is bespoke to your requirements. Although our Standard Rates include once or twice daily visits, we are happy to discuss any additional needs.
What do you do if my Cat sustains an injury or falls whilst I'm away?
At our initial meeting we will ask that you provide us with your Vets’ details and the location of a carriage system should we need it. We will also discuss who best to contact in the case of an emergency which maybe yourselves or someone nominated by you. If necessary we will take your Cat to the Vet for treatment.
Will you inform me of any incident that takes place?
Yes, we will inform you of any incident or anything we consider you need to know about the dog.
Safeguarding, Home Security and Key Holding
You are allocated an individual customer number which is unique to you. Your key is labelled with this number so it cannot be identified to you or your property. It is kept in a locked cabinet in an alarmed premises and away from your personal information. Should your key be lost or stolen we will inform you immediately.
We are conscious that whilst you are away your house may appear to be vacant. Therefore, at no extra cost we offer the service of opening and closing curtains, switching on and off lights, retrieving post and putting out and pulling in wheelie bins. This gives your home the appearance of being occupied and not diverting from your usual routine.
Access to your property will be discussed and options provided for which there is a procedure in place at the time of our initial meeting.
What is your Cancellation Policy?
We require 24 hours’ notice of cancellation. There is no charge if a booking is cancelled within this time frame. If this notice is not given you will be charged as if the walk had taken place (except in an emergency).
Kay and Lee have been coming to see to our Cat for over a year when we go away once a month. They feed him, clean his litter tray, spend half an hour with him giving him love and fuss. Kay offers an excellent service at an excellent price and I never feel concerned about leaving our Cat, I know he will be well looked after.
I would highly recommend Kay and Lee.
Kay and Lee have looked after my three cats twice a day whilst I am away for nearly two years now.
The service they provide is professional, exceptional and personal. I now have three chilled out cats who look forward to fuss and attention whilst I am away. Kay and Lee provide amusing daily written anecdotes about the cats antics!
I have no hesitation in recommending Kay9 Cat Sitting.
Kay and Lee have been looking after our house cat for us for a few years now.
When we get back from our trips we have a diary of how he has been and what they have done for him and it is so nice to know that Oscar is in good hands while we go away.
They will also send photos of him having fuss and cuddles which is such a nice little extra!
We know Oscar is well looked after every time and would highly recommend Kay and Lee for anyone who needs cat visits.
Kay and Lee have been fantastic in helping with my three cats, looking after them when I have been away and more recently short notice care after one had been injured.
I have the reassurance that the cats and the house are being well looked after and I always recieve updates and messages to keep me informed.
I would certainly recommend their cat care services to other cat owners.
Kate, Pepper, Olive and Paddy
I have used Kay’s home visiting service for my cats for over 12 months and she comes highly recommended.
Kay calls to feed and change the litter for Harry and Flo and keeps me informed of their welfare whilst she is visiting. I trust Kay completely.
She offers a very high standard of service and I know Harry and Flo are always very well looked after.
We were looking for someone to look after our much loved cat Florence when we went away and struck gold when we found Kay and Ann.
They provided a professional service and we went on holiday assured that Florence was in safe hands. Ann was brilliant. We had regular contact and updates and even FaceTime whilst we were away! Florence was happy and relaxed upon our return.
Ann is extremely conscientious and we would have no hesitation in recommending her or Kay.
Sarah, Richard and Florence
Thanks so much to Ann for looking after Kora, Kai & Kovu for the last two weeks.
The services she has provided has been exceptional with not only a pet feeding service but quality time spent with the cats making sure they have their regular fuss and treats within their home environment. We have regular WhatsApp updates so we can see how content they have been.
Not only this but we have peace of mind that our house is being looked after with bins being put out, curtains closed etc. etc.
Would highly recommend your cat sitting services to anyone whether it be for an overnight visit or extended holiday. Will certainly use again.
Carolyn, Kora, Kai and Kovu
Ann provided us with an excellent service when she looked after our cats while we were away.
They were well looked after and extremely happy and we received daily updates and photos. She also watered the flowers so they didn’t suffer in the heat!
I would highly recommend her and Kay9 Cat Sitting. Thanks Ann!
Anna, Lily, Alfie and Molly